It seems that since 2017 started, the emails come in faster, the phone calls are non-stop, and the task list keeps growing.
While I was under the impression that 2017 was going to be a slow start and I would have a chance to catch my breath, the opposite happened.
It also seems that my anxiety levels are through the roof. New diet, nutritionist, new business, more tasks, learning to let go…it all seemed to build up inside me. And then I would hear that ding from my inbox and instead of being excited to see new mail, I felt dread.
That’s when I made it my goal: I needed to clear my inbox.
And that’s when the good feelings started.
No, it doesn’t make me more organized but it does keep me on task. I make sure that emails go directly into an online ‘filed and looked at’, or deleted if unnecessary. And if it’s junk, I unsubscribe or hit the junk button. Why leave it all for a six-hour task on a Sunday night? The same goes for work emails. I reply and file, I take care of the task and file, or I acknowledge and put it on my list of things to do. My twenty-something emails go down to six. I see progress. I tackle each email in order of easiest to hardest. The easier the task, the sooner I get it done and send back. The list goes from six down to two.
Why does this make a difference? Well, I noticed one thing: clients seem happier. A quick response usually means fewer complaints. That means less to take care of later. What takes me ten minutes now may take me one hour later because I’ve put it off and I have to do more work to accommodate an unhappy client.
And the less emails in my inbox means more time to do other things.